Case Studies

Audience profile

More than 300 Sales and Service staff

Challenge

The sales and service staff were low on confidence and lacked sales and service pitch/ process. Lack in awareness of safety standards.

Solutions

Pre-training initial discussion , mystery audits, input validation, content development and video preparation, organise TTT, training methodology.
Classroom training followed by on the Job training and feedback.
follow up mystery audits, Observations of records.

Result

Safety precautions taken by staff  , sales and service with more confidence, increase in sales

Audience profile

More than 500 Blue and white color employees.

Challenge

High Product rejection rate, Low productivity, high wastage, low safety standards and Lack of concern of Environmental impacts.

Solutions

Provided the  training on 5S, Kaizen, SMED, Lean Manufacturing, ISO-9000, ISO -14000, Seven Q.C. Tools.
formation of small groups to resolve these issues with the help of Quality Circles.

Result

More space, Less Product rejections, Improved employee’s morale, Improved productivity and profitability.