Case Studies
Audience profile
More than 300 Sales and Service staff
Challenge
The sales and service staff were low on confidence and lacked sales and service pitch/ process. Lack in awareness of safety standards.
Solutions
Pre-training initial discussion , mystery audits, input validation, content development and video preparation, organise TTT, training methodology.
Classroom training followed by on the Job training and feedback.
follow up mystery audits, Observations of records.
Result
Safety precautions taken by staff , sales and service with more confidence, increase in sales
Audience profile
More than 500 Blue and white color employees.
Challenge
High Product rejection rate, Low productivity, high wastage, low safety standards and Lack of concern of Environmental impacts.
Solutions
Provided the training on 5S, Kaizen, SMED, Lean Manufacturing, ISO-9000, ISO -14000, Seven Q.C. Tools.
formation of small groups to resolve these issues with the help of Quality Circles.
Result
More space, Less Product rejections, Improved employee’s morale, Improved productivity and profitability.